Knit &and Stitch

Privacy and Cookies Policy

Knit and Stitch ("Knit and Stitch", "we", "our" or "us") regards your privacy as very important. We therefore follow strict security procedures in accordance with our legal obligations under the Data Protection Act 1998 (the "Act"). We may change this policy from time to time so please check back regularly to ensure you are happy with any changes.  This policy is effective from April 2015.

 

Personal Information

 

Personal information can be submitted via two places on this website: one is via the Newsletter Sign Up form on the homepage.  This information will not be used for any other reason than to contact you via email in order to send you our monthly newsletter regarding exclusive Knit and Stitch news such as upcoming workshops, latest offers and company activity.  This information will not be passed on to any third party.  Information is also collected via the Contact Us form on the Contact page.  We use this information solely as a communication tool to respond to your queries.

You cannot unknowingly reveal any personal information by browsing this website and we will not capture any personal information without your knowledge.

 

Personal information will also be collected via PayPal if you purchase any goods from our online shop.  This data will only be used for processing payment transactions via a secure website and you can access PayPal’s privacy policy via their website to find out how they collect and use your data.  Contact information submitted during a PayPal transaction will only be used by Knit and Stitch for communication in order to deliver your purchased goods or, in the case of a workshop/class booking, to contact you regarding a specific booking.  We have no access to your credit/debit card details, but we may have access to your billing address and payment history in order to assist with customer service enquiries. Under no circumstances are these details disclosed to any third parties.

If you would like to know what personal data Knit and Stitch retains about you, you can email info@knitandstitchonline.com.

 

Other web sites 

 

Our web site may contain links to other web sites, e.g. Facebook,  which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours

 

Cookies

 

Cookies are small text files which are stored by the browser on your computer. Only the information that you willingly provide, or the choices you make while visiting a website, can be stored in a cookie. Allowing a website to create a cookie does not give that or any other site access to the rest of your computer, and only the site that created the cookie can read it.

 

We may use cookies to monitor how people use our site, such as how many visits, duration of that visit, which pages you visit most etc.  Our cookies do not contain any personally identifying information.  Non-registered visitors of the site may be sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.  The majority of these are ‘session cookies’ which expire and are deleted once you close your browser or log out.

 

Most browsers allow you to turn off the cookie function and you can also delete cookies from your computer. If you want to know how to do this please look at the help menu on your browser.